The Manager
My Beautiful Boudoir
30 Cank Street
Leicester. LE1 5GW
Terms & Conditions
In these Terms & Conditions, “we”, “us”, “our” and “the photographer” refer to Trebon Photographic Designs trading as My Beautiful Boudoir.
1. Copyright & Image Usage
1.1 Website Content
All photographs, images, graphics, text and other materials displayed on this website are protected by copyright and intellectual property laws. Reproduction, copying, downloading, screen capturing, distribution or use of any content without our prior written permission is strictly prohibited.
1.2 Copyright Ownership
Full worldwide copyright of all photographs remains the property of My Beautiful Boudoir unless otherwise agreed in writing.
We will always seek your permission before using your images for marketing, advertising, social media, portfolio displays or promotional purposes. However, we retain full copyright ownership of all images created by us.
1.3 Digital Images & Prints
Any digital images supplied are provided for personal use only unless otherwise agreed in writing.
Commercial use, publication, resale, competition entry, reproduction or distribution of images is prohibited without prior written consent.
Printed products are supplied for personal display purposes only. Scanning, copying, reproducing, enlarging or otherwise duplicating printed products is not permitted.
2. Bookings
2.1 Securing Your Session
A booking is only confirmed once the required deposit or full payment has been received.
Until payment has been received, dates and appointments remain available for other clients and cannot be guaranteed.
3. Payments
3.1 Payment Terms
Full payment may be required at the time of booking depending on the package selected and appointment date.
Payments can be made via:
- Bank Transfer
- Debit Card
- Credit Card
- PayPal
- Cash (in-studio only where applicable)
Payment plans may be available on selected products and services.
3.2 Promotions, Giveaways & Special Offers
Promotional offers, discounts, competitions and giveaways are offered at our discretion and may be amended, withdrawn or cancelled at any time.
Where a giveaway or promotional booking fee is required, this fee is used to secure the appointment and may be redeemable against products or services where stated within the offer terms.
All promotional offers are subject to availability and specific campaign conditions.
4. Cancellations, Rescheduling & Refunds
4.1 Cancellation Policy
When a booking is made, we reserve studio time, photographer availability and, where applicable, third-party services such as hair and makeup artists.
For this reason, all booking fees, deposits and payments are non-refundable.
4.2 Rescheduling
We understand that circumstances can change.
Clients wishing to reschedule should provide a minimum of four days’ notice wherever possible.
Requests made within 72 hours of the scheduled session may require an additional booking fee or deposit before a new appointment can be secured.
Whilst we will always do our best to accommodate alternative dates, availability cannot be guaranteed, particularly for weekends and peak periods.
4.3 No Shows
Failure to attend a scheduled appointment without prior notice will result in the session being forfeited and any payments made being retained.
4.4 Product Orders
Payments made towards photographs, digital images, albums, wall art, prints or other products are non-refundable once an order has been placed.
5. Force Majeure
5.1 Circumstances Beyond Our Control
In the unlikely event that we are unable to fulfil your booking due to circumstances beyond our reasonable control, including but not limited to:
- Serious illness
- Accident
- Bereavement
- Fire
- Natural disaster
- Government restrictions
- Criminal activity
we will either:
- Rearrange the appointment to a mutually agreed date; or
- Provide a full refund of any booking fees paid.
Where images are lost, damaged or corrupted due to circumstances beyond our control, our liability shall be limited to offering a reshoot or refund of the affected session.
6. Client Satisfaction & Complaints
6.1 Raising a Concern
We take client satisfaction seriously.
If you are dissatisfied with any aspect of our service, please notify us in writing within seven days of receiving your photographs, products or services.
Complaints can be submitted via email or post using the contact details provided on our website.
We will investigate all concerns fairly and aim to provide a response within a reasonable timeframe.
7. Amendments
7.1 Changes to These Terms
We reserve the right to amend these Terms & Conditions from time to time.
The version published on our website at the time of booking will apply to your purchase and use of our services.
By making a booking or using our services, you acknowledge and agree to these Terms & Conditions.